1) We understand that there are circumstances where you feel the need to cancel an order placed, and we will try to help you with it.
2) Your order can be cancelled if it has not been dispatched from our facility. We usually ship orders by 1200 hrs IST. Any cancellation request received before this time can be accommodated.
3) To cancel your order, please check the MY ORDER section after logging into MY ACCOUNT
4) The amount charged will be refunded to your card within 14 working days.
5) We strive to make sure you receive the best quality tea.
6) However, if you are unhappy with the tea received or have received a wrong product, contact us immediately and we will fix it at the earliest. We will be happy to make sure your order is corrected or returned, and your amount will be refunded.